The University of Arkansas has partnered with BankMobile, a division of Customers Bank, to deliver financial aid and other school refunds to University of Arkansas students. For more information about BankMobile, visit this link: https://disbursements.bmtx.com/refundchoicessso/.

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://disbursements.bmtx.com/refundchoicessso/..

For more information regarding disbursements, visit the refund and financial aid delivery information page.

Disbursements

Students must meet all eligibility requirements for financial aid before any refund will be processed. The Treasurer’s Office will deduct all amounts owed to the University from the nonfederal excess funds. Federal funds may only be used for the following:

• Current academic year tuition and fees (as described in Section 472 of the Higher Education Act) and housing.
• Other current charges that a student has incurred for educationally-related activities if written authorization is received from the student (or parent in the case of a PLUS loan).
• Prior award year charges for tuition and fees, housing, (and with permission, educationally related charges) for a total of not more than $200.00.

For more information, please visit Fayetteville Policy 503.1.

Financial Aid Refunds

The University of Arkansas has partnered with BankMobile, a division of Customers Bank, to deliver financial aid and other school refunds to University of Arkansas students. For more information about BankMobile, visit this link: https://disbursements.bmtx.com/refundchoicessso/.

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://disbursements.bmtx.com/refundchoicessso/..

For more information regarding disbursements, visit the refund and financial aid delivery information page.

CAUTION: Financial aid will only pay what is charged to a student account at the time financial aid is disbursed. If charges are incurred by the student after all financial aid has applied, the student will be responsible for the balance owed.

Disbursement Delays

Financial aid arrives at the Treasurer’s Office via the Office of Financial Aid and Scholarships. Until all processing requirements for a given type of financial aid are met by the student (hours of enrollment per term, MPN and entrance counseling complete), the Office of Financial Aid and Scholarships is unable to release the funds to the Treasurer’s Office for disbursement. Students should check their To Do's List on UAConnect for documents needed or actions to be taken.

Any financial aid received in the form of a paper check with the student listed as a payee requires an endorsement after it is in the possession of the University Cashiers Office (ARKU 214) before it can be disbursed.

Parent Plus Loans (PPL)

A Master Promissory Note (MPN) is required before funds can be disbursed. Once funds are received from Direct Loans and applied to the account, any surplus is returned to the parent in the form of a refund check.

Stafford (Subsidized or Unsubsidized) Loan

A Master Promissory Note (MPN) and Stafford Loan Entrance Counseling are required before funds can be disbursed. Completion of an MPN and Stafford Loan Entrance Counseling are required once during a student's collegiate career.

Outside Scholarships

For processing and general information on Outside Scholarships please visit the Guide to Outside Scholarships page.

Information

For complete processing information and requirements on the Parent Plus and Stafford Loans, visit the Office of Financial Aid. Processing information and requirements for the Perkins Loan can be obtained from the Perkins Loans page.