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About the Student Accounts Office
- We are located in Silas Hunt Hall, Room 101. Our hours are Monday-Friday,
8:00 a.m. to 5:00 p.m.
- We are here to answer questions regarding charges on
your student account.
- Information can be released to the student and parents
who claim the student on their taxes.
- We cannot discuss a student's class schedule.
How and When to Pay Your Bill
- Bills are mailed at the first of each month. They are mailed
to the student's permanent address unless a billing address has been
established with the Treasurer's Office.
- Current students can add
a billing address on ISIS using these links: Self
Service > Student Center
In the Personal Information section of the Student Center,
click the Address1 or Address2 links to udpate address information.
- Current students can pay
by credit card on ISIS using these links: Self
Service >Student Center
In the Finances section of the Student Center, click
the
 button to make an on-line credit card payment .
- Those who aren't current students can pay by credit card at
 Make
a Payment or by calling 479/575-5651.
- The University accepts cash, checks, and the following credit cards:
Visa, MasterCard, and Discover.
- Term Payment Deadline information can be found on the Payment
Information page.
Billing Statements
- Bills produced before financial aid
is disbursed won't include any financial aid and/or scholarships that
have been awarded.
- Financial aid and scholarships will be posted on student
accounts ten days before the first day of class.
- Financial aid that has not disbursed for the current
term will be listed as anticipated aid on billing statements.
How to Set Up Payment Plans
- There is a $25.00 non-refundable processing fee for participating
in a payment plan.
- Five, four, and three-payment payment plans are available for regular
academic sessions (fall and spring).
- Payment plans can be completed
on ISIS using these links: Self Service > Student
Center
In the Finances section of the Student Center, click the
Account Inquiry link to view the Account Summary page. Click the Sign
Up for Payment Plan link at the bottom of the Account Summary page to
enroll in an installment plan.
- Visit the Payment
Plan Options page for addtional information.
About Financial Aid Checks
- The mailing of refund checks for the term will begin shortly after
the disbursement of financial aid.
- They will be mailed to the permanent
address unless a check address has been established with the Treasurer's
Office.
- Current students can add a check address on ISIS
using these links: Self
Service > Student Center
In the Personal Information section of the Student Center,
click the Address1 or Address2 links to udpate address information.
About Withdrawing From the University
of Arkansas
- Withdrawal from the University means
a student is no longer enrolled in any courses for the term.
- When a student withdraws before the first day of classes, all refundable
charges for the term are cancelled.
- Students who officially withdraw after the first day of classes may
qualify for a partial cancellation of tuition and fees, based on the
date of withdrawal.
- Check withdrawal adjustment dates at
Withdrawing from the UofA.
- A $45.00 withdrawal fee
is assessed for withdrawals that occur during the regular academic term.
Refer to the Withdrawing
from the UofA page for withdrawal deadlines.
About Dropping a Class
- Dropping a class means that a student may drop one
or more courses while remaining enrolled for the term.
- When a student drops a class
on or before the fifth day of class and continues to be enrolled for the
term, all charges for
that class are cancelled.
- After the fifth class day, there
is no adjustment for a class that is dropped by a student who continues to
be enrolled for the first term.
Where to Find More Information
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External Invoices