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Financial Aid Disbursement

Financial Aid Disbursement
Fall 2008


The mailing of refund checks will begin three business days after the disbursement of financial aid. To ensure proper delivery, submit necessary address changes on ISIS using the Student Center. In the Personal Information section of your Student Center, click the Address1 or Address2 links to update your address information.

Checks will be mailed to the last permanent address on record, unless a separate check address has been submitted.

Monitor the status of your financial aid (Disbursement Schedule) or
view refund checks (Account Summary) on ISIS.

  1. Go to https://isis.uark.edu; and use your Login ID (the first part of your University e-address) and password to sign in.
  2. Select the following hyperlinks:
  • Self Service > Student Center
    In the Finances section of your Student Center, click the View Financial Aid link to view your finanical aid awards.
  • Self Service > Student Center
    In the Finances section of your Student Center, click the Account Inquiry link to view refunds on your account.

Disbursements
Disbursement of financial aid and scholarships will begin on August 20, 2008. The mailing of refund checks will begin three business days after financial aid is disbursed. They are mailed to the last permanent address on record unless a separate check address has been submitted. Please verify the permanent and/or check address before August 15, 2008. Visit https://isis.uark.edu and use your Login ID (the first part of your University e-address) and password to sign in. To verify/change your address follow these links:
Self Service > Student Center
In the Personal Information section of your Student Center, click the Address1 or Address2 links to update your address information.

Financial Aid Refunds
If the total of financial aid applied for the term is greater than the balance owed, the surplus will be refunded. A refund check will be produced when the account is overpaid and mailed to the last permanent address on record, unless a separate check address has been submitted. It is the policy of the University to mail all financial aid refund checks.

CAUTION: Financial aid will only pay what is charged to a student account at the time financial aid is disbursed. If charges are incurred by the student after all financial aid has applied, the student will be responsible for the balance owed.

Disbursement Delays
Financial aid arrives at the Treasurer's Office via the Offices of Financial Aid and Scholarships. Until all processing requirements for a given type of financial aid are met by the student, the Offices of Financial Aid and Scholarships are unable to release the funds to the Treasurer's Office for disbursement. And financial aid received in the form of a paper check, requires an endorsement after it is in the possession of the Cashier's Office before it can be disbursed. Listed below are some of the more common loans received by students and some of the processing requirements that are commonly overlooked.

Parent Plus Loans (PPL)
If a PPL comes in the form of a paper check, it will require the endorsement of the parent before the funds can be disbursed. After Financial Aid delivers the check to the Cashier's Office, it is sent to the mailing address given by the parent in the PPL application. When payment is returned to the Cashier's Office the funds are applied to the account; and any surplus is returned to the parent in the form of a refund check.

Perkins Loan
A Master Promissory Note (MPN) must be signed and Perkins Entrance Counseling completed before funds can be disbursed. The entrance interview may be completed online. Students will be notified via their campus e-mail accounts requesting that they visit Student Loans to sign their master promissory notes. Completion of an MPN and Perkins Entrance Counseling are required once during a student's collegiate career.

Stafford (Subsidized or Non-Subsidized) Loan
After a Master Promissory Note (MPN) has been completed and sent to the lender, completion of Stafford Loan Entrance Counseling is required before funds can be disbursed. If the funds arrive in the form of a paper check, the student will be notified via their campus e-mail account requesting that they visit the Cashier's Office to endorse the check. Completion of an MPN and Stafford Loan Entrance Counseling are required once during a student's collegiate career.

Information
For complete processing information and requirements on the Parent Plus and Stafford Loans, visit the Office of Financial Aid. Processing information and requirements for the Perkins Loan can be obtained from the Office of Student Loans.